The role serves as a primary liaison between clients, internal partners, and derivatives operations teams to manage complex client relationships
Job Summary
The role serves as a primary liaison between clients, internal partners, and derivatives operations teams to manage complex client relationships.
Candidates must possess deep technical expertise in derivatives products including OTC, ETD, and CCP environments to resolve day-to-day queries and escalations.
Northern Trust offers a flexible work culture with opportunities for career movement and collaboration within a globally recognized Fortune 500 institution.
Matching Summary
The role serves as a primary liaison between clients, internal partners, and derivatives operations teams to manage complex client relationships.
Skills & Requirements
Must-have
6 years client service experience
OTC and ETD derivatives knowledge
Strong analytical and communication skills
End-to-end process understanding
Risk management and escalation handling
Nice-to-have
Experience with collateral management
Proactive client development mindset
Ability to work independently
Negotiation and stakeholder management
Familiarity with cleared and bilateral products
Key Requirements
Degree in Finance, Accounting, Economics, or applied sciences
Minimum 6 years of experience in client service or financial operations
Internal promotion eligibility requires 24 months as Technical Coordinator/Associate Consultant