Front Office Manager

SSG HOTELS PTE. LTD.

Singapore, Singapore
Not specified; not specified; benefits: global mar...
Opera pms experience
Marriott bonvoy management
Night audit responsibilities
The role involves managing the front office team, including rostering, appraisals, and disciplinary actions while ensuring high standards of guest service

Job Summary

  • The role involves managing the front office team, including rostering, appraisals, and disciplinary actions while ensuring high standards of guest service.
  • Associates receive exclusive Marriott benefits including global hotel discounts, personalized learning tools, and complimentary staycations at Garcha Group properties.
  • Key duties include processing check-ins, handling night audits, managing loyalty memberships, and providing comprehensive assistance for luggage and transportation.

Matching Summary

Match Score: 75

The role involves managing the front office team, including rostering, appraisals, and disciplinary actions while ensuring high standards of guest service.

Salary

Not specified; Not specified; Benefits: Global Marriott discounts, 2 nights yearly staycation, 20% F&B discount

Skills & Requirements

Must-have

  • Opera PMS experience
  • Marriott Bonvoy management
  • Night audit responsibilities
  • Team rostering and supervision
  • Cash handling compliance

Nice-to-have

  • Second spoken language proficiency
  • Junior Executive specialization in Hotel Management
  • Positive attitude and professional grooming
  • Upselling and revenue generation skills

Key Requirements

  • Minimum 2 years of related hospitality experience
  • Professional Certificate or NITEC qualification required
  • Fluency in English with preference for a second language

Work Rights

Not specified

Tailored Resume

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