The Network Operations Center Analyst performs technical analysis of system issues and outages within Huron's global network
Job Summary
The Network Operations Center Analyst performs technical analysis of system issues and outages within Huron's global network.
This role requires the ability to prioritize remediation of critical issues in a 24x7 environment with strict uptime requirements.
Candidates must possess strong written and verbal communication skills to interact effectively with customers and technical personnel under high-stress situations.
Matching Summary
The Network Operations Center Analyst performs technical analysis of system issues and outages within Huron's global network.
Skills & Requirements
Must-have
Bachelor's degree in Computer Science
3+ years supporting network systems
Strong understanding of SNMP and NetFlow
Expertise in Microsoft server OS
Cisco network devices knowledge
In-depth TCP/IP and networking concepts
Ability to support 24/7 operational environments
Nice-to-have
Experience with data center or cloud environments
Basic Microsoft or Cisco certifications
Experience monitoring VMware clusters
Proficient in remote support tools
High-stress communication skills
Key Requirements
Bachelor's degree in Computer Science or related field
3+ years of experience in enterprise network support
Prior experience in data center/cloud environments preferred
Basic Microsoft and/or Cisco certifications (CCNA, MCITP)