Technical Customer Success Manager

Agiloft

Canada, Canada
On-site
Hands-on technical work
Deploy and optimize ai capabilities
Translate business use cases
As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP)

Job Summary

  • As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP).
  • The Technical CSM is a technical-forward hybrid role that accelerates value to Agiloft customers by embedding within strategic customer accounts and rapidly executing business use cases.
  • We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day.

Matching Summary

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP).

Skills & Requirements

Must-have

  • hands-on technical work
  • deploy and optimize AI capabilities
  • translate business use cases
  • build and configure solutions
  • customer-facing role
  • independent execution
  • collaboration with senior team members

Nice-to-have

  • strong independent execution
  • feed-forward insights to product
  • facilitating significant AI adoption
  • collaboration with clients
  • expediting high-impact workflows
  • excellent employee experience
  • support healthy work/life balance

Key Requirements

  • Technical CSM role
  • Enterprise customer interaction
  • AI adoption and utilization
  • Customer value delivery measurement

Work Rights

Not specified

Tailored Resume

Cover Letter