Base: $14.00 - $21.00 ph; bonus/equity: not specif...
Not specified
Excellent customer experience delivery
Front-end operations management
Product knowledge and sales support
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Naperville, IL, dedicated to providing excellent customer experiences and supporting the store's front-end operations. The ideal candidate will have prior retail experience and demonstrate strong customer service skills, contributing to the inclusivity and excitement of the shopping environment
Job Summary
The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience through eagerness to help.
This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management.
The position requires adhering to established policies related to safety, loss prevention, and maintaining confidentiality of all company information.
Matching Summary
Match Score: 85
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Naperville, IL, dedicated to providing excellent customer experiences and supporting the store's front-end operations. The ideal candidate will have prior retail experience and demonstrate strong customer service skills, contributing to the inclusivity and excitement of the shopping environment.
Salary
Base: $14.00 - $21.00 per hour; Bonus/Equity: Not specified; Benefits: Generous suite of benefits including paid leave
Skills & Requirements
Must-have
Excellent customer experience delivery
Front-end operations management
Product knowledge and sales support
Cashier and register coverage
Team collaboration and workflow direction
Nice-to-have
Inclusive and diverse environment creation
Training new teammates on programs
All-hands-on-deck approach
Loss prevention adherence
Complex transaction handling
Key Requirements
Prior retail sales or cashier experience preferred