Front Desk Supervisor

Four Seasons Hotels & Resorts

Shenzhen, China
Competitive salary, wages; benefits: comprehensive...
Supervise front desk shift
Guest registration and checkout
Respond to guest requests
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Front Desk Supervisor will supervise a shift, direct staff, and perform duties including guest registration, checkout, and responding to a wide range of guest requests.
  • The company offers a competitive salary, comprehensive benefits, excellent training, complimentary accommodation, and employee perks like meals and shuttle service.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Salary

Competitive Salary, wages; Benefits: comprehensive benefits package; Not specified

Skills & Requirements

Must-have

  • Supervise Front Desk shift
  • Guest registration and checkout
  • Respond to guest requests
  • Handle customer complaints
  • Opera system knowledge

Nice-to-have

  • Service oriented
  • Genuine heart
  • Personal recommendations and touches
  • Care for colleagues

Key Requirements

  • Diploma/certificate in Hospitality or Tourism Management
  • Good English and Cantonese or Mandarin skills
  • Foreign language ability preferred

Work Rights

Not specified

Tailored Resume

Cover Letter