Technical Administration Consultant

AIA

Not specified; benefits: free access to aia vitali...
3 days onsite
Service delivery in contact centre or member service
Experience working with complex core systems
Ability to work independently and in team environments
AIA is seeking a Technical Administration Consultant to join their award-winning health insurance team. The role involves delivering quality service through technical duties, including administration and finance operations, within a supportive environment that encourages personal and professional development

Job Summary

  • The role is part of the AIA Health Member Experience Team responsible for delivering exceptional service standards and technical administration duties.
  • Successful candidates will manage daily web member services, benefits, contributions, and ensure accurate fulfillment of campaigns within service level agreements.
  • AIA offers competitive benefits including free access to the AIA Vitality program, up to $760 in rewards, flexible working arrangements, and additional leave days.

Matching Summary

Match Score: 85

AIA is seeking a Technical Administration Consultant to join their award-winning health insurance team. The role involves delivering quality service through technical duties, including administration and finance operations, within a supportive environment that encourages personal and professional development.

Salary

Not specified; Benefits: Free access to AIA Vitality program earning up to $760 in rewards; Additional: Up to 4 extra leave days per year

Skills & Requirements

Must-have

  • Service delivery in contact centre or member service
  • Experience working with complex core systems
  • Ability to work independently and in team environments

Nice-to-have

  • Private Health Insurance background
  • HAMBS system experience
  • Overflow activities support capability

Key Requirements

  • Experience in service delivery contact centre
  • Demonstrated ability to work with complex core systems
  • Team environment and independent work capability

Work Rights

WHVs encouraged for contract roles; Not specified for permanent

Tailored Resume

Cover Letter