Customer Experience Supervisor Full Time

TJ Maxx

Homewood, IL, USA
Base: $16.00 to $16.50 ph; bonus/equity: not speci...
Not specified
Excellent customer experience
Prompt courteous customer service
Leading by example
TJ Maxx is seeking a full-time Customer Experience Supervisor in Homewood, IL, responsible for enhancing customer service and overseeing store associates. The ideal candidate should have retail and leadership experience, strong communication skills, and the ability to multitask in a dynamic retail environment

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and creating a positive internal and external customer experience.
  • Benefits include associate discount, EAP, 401(k) associate contributions, and eligibility for medical/dental/vision, paid parental leave, and paid holidays/vacation/sick with service or hours requirements.

Matching Summary

Match Score: 75

TJ Maxx is seeking a full-time Customer Experience Supervisor in Homewood, IL, responsible for enhancing customer service and overseeing store associates. The ideal candidate should have retail and leadership experience, strong communication skills, and the ability to multitask in a dynamic retail environment.

Salary

Base: $16.00 to $16.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance

Skills & Requirements

Must-have

  • excellent customer experience
  • prompt courteous customer service
  • leading by example
  • positive internal external customer experience
  • training and mentoring associates

Nice-to-have

  • embraces diversity fosters collaboration
  • culture of honesty and integrity
  • team player working effectively
  • recognition and constructive feedback

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • available to work flexible schedule
  • strong understanding of merchandising techniques
  • able to train others

Work Rights

Not specified

Tailored Resume

Cover Letter