Technical Service Coordinator

STRATASYS

Minnetonka, MN, US
Base: $50,000-$65,000; bonus/equity: not specified...
On-site
Field service onsite call monitoring
Spare part logistics management
Field service representative scheduling
The Technical Services Coordinator is responsible for handling and monitoring Field Service onsite call activity and providing support and guidance to Stratasys field engineers, internal departments and external customers and distributors

Job Summary

  • The Technical Services Coordinator is responsible for handling and monitoring Field Service onsite call activity and providing support and guidance to Stratasys field engineers, internal departments and external customers and distributors.
  • Responsibilities include managing incoming field service cases, monitoring spare part timing, managing parts logistics, and overseeing the scheduling of field service representatives.
  • The position offers a comprehensive Total Rewards program and a typical annual starting base salary range of $50,000-$65,000, not including variable incentive pay.

Matching Summary

The Technical Services Coordinator is responsible for handling and monitoring Field Service onsite call activity and providing support and guidance to Stratasys field engineers, internal departments and external customers and distributors.

Salary

Base: $50,000-$65,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Field service onsite call monitoring
  • Spare part logistics management
  • Field service representative scheduling
  • Customer Relationship Management (CRM) data entry
  • Inventory Control database entry

Nice-to-have

  • Good working relationships with customers
  • Creativity and willingness to learn
  • Positive attitude and self-motivation
  • Conflict resolution skills
  • Attention to detail

Key Requirements

  • Two year technical degree in electrical field or equivalent
  • 2+ years customer service experience
  • 2+ years field support dispatching experience
  • 2+ years logistics administration experience

Work Rights

Not specified

Tailored Resume

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