Customer Banking Specialist - Cheltenham

CommBank

Cheltenham, Australia
Predetermined roster: monday - friday, 11:30 am - 4:00 pm
Exceptional customer service experience
Ability to articulate financial terms
Problem-solving skills
CommBank is seeking a Customer Banking Specialist for its Cheltenham branch, responsible for delivering exceptional customer service and supporting clients with their banking needs. The ideal candidate should have a background in customer service, particularly within financial services, and possess strong communication skills

Job Summary

  • As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to over 10 million customers.
  • You will positively impact customers' lives by supporting their banking needs and providing effective solutions.
  • The role encourages a risk-adverse culture while fostering customer education on digital banking options.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for its Cheltenham branch, responsible for delivering exceptional customer service and supporting clients with their banking needs. The ideal candidate should have a background in customer service, particularly within financial services, and possess strong communication skills.

Skills & Requirements

Must-have

  • Exceptional customer service experience
  • Ability to articulate financial terms
  • Problem-solving skills

Nice-to-have

  • Genuine interest in financial wellbeing
  • Experience in retail or hospitality
  • Strong communication skills

Key Requirements

  • Proven experience in financial services
  • Ability to work in a busy environment
  • Strong integrity and customer focus

Work Rights

Not specified

Tailored Resume

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