Excellent organizational and prioritization skills
Accurate and prompt reservation processing
Europcar Mobility Group is seeking a remote Reservation Agent to provide professional customer service and manage reservations for their consumer products. The ideal candidate should possess strong administrative skills, a customer-centric approach, and the ability to work both independently and as part of a team
Job Summary
The Business Services Department provides a professional reservation, rental management and complaint handling service to customers.
As a Sales and Reservation Administrator, you will answer customer calls, handle queries, and convert them into confirmed sales.
Europcar Mobility Group offers a competitive salary, generous holiday allowance, and various employee discounts and benefits.
Matching Summary
Match Score: 85
Europcar Mobility Group is seeking a remote Reservation Agent to provide professional customer service and manage reservations for their consumer products. The ideal candidate should possess strong administrative skills, a customer-centric approach, and the ability to work both independently and as part of a team.
Salary
Competitive Basic Salary
Skills & Requirements
Must-have
Professional and friendly customer service
Excellent organizational and prioritization skills
Accurate and prompt reservation processing
Maintain high quality standards
Proficient in IT and Microsoft/Google packages
Nice-to-have
Sales oriented approach
Work well under pressure
Take ownership of tasks
Customer centric approach
Key Requirements
Understanding of Company Policies and operational procedures
Ability to work with internal and external customers