Policy Specialist

Legal Services Jobs

Melbourne, Australia
Fully remote
Experience in customer service environments
Strong communication skills
High attention to detail
As a Policy Specialist, you will help employers navigate their WorkSafe insurance policies and premium obligations

Job Summary

  • As a Policy Specialist, you will help employers navigate their WorkSafe insurance policies and premium obligations.
  • You will proactively manage employer accounts to ensure timely resolution of outstanding premiums.
  • EML offers a diverse team culture and flexibility to work from home to support work/life balance.

Matching Summary

As a Policy Specialist, you will help employers navigate their WorkSafe insurance policies and premium obligations.

Skills & Requirements

Must-have

  • Experience in customer service environments
  • Strong communication skills
  • High attention to detail
  • Ability to manage competing deadlines

Nice-to-have

  • Experience within workers compensation
  • Understanding of financial concepts
  • Confident managing sensitive conversations

Key Requirements

  • Experience in debt collection environments
  • Experience within a regulated environment

Work Rights

Not specified

Tailored Resume

Cover Letter