Helpdesk Technician Iii

Cloudforce

National Harbor, MD, US
$60,000 to $80,000 doe annually; not specified; no...
Hybrid
Untangling gnarliest tech problems
Diving deep into incident
Building servicenow automations
Cloudforce is seeking a Helpdesk Technician III who excels at resolving complex technical issues and thrives under pressure. The position is based in National Harbor, MD, and offers a salary ranging from $60,000 to $80,000 annually

Job Summary

  • This isn't your average helpdesk role - Tier III is where the real puzzle-solving happens.
  • We're looking for someone who thrives under pressure, thinks outside the ticket, and isn't afraid to break (and fix) things in the name of progress.
  • We are unable to sponsor or take over sponsorship of an employment visa at this time.

Matching Summary

Match Score: 85

Cloudforce is seeking a Helpdesk Technician III who excels at resolving complex technical issues and thrives under pressure. The position is based in National Harbor, MD, and offers a salary ranging from $60,000 to $80,000 annually.

Salary

$60,000 to $80,000 DOE Annually; Not specified; Not specified

Skills & Requirements

Must-have

  • untangling gnarliest tech problems
  • diving deep into incident
  • building ServiceNow automations
  • last line of defense
  • thrives under pressure

Nice-to-have

  • thinks outside the ticket
  • not afraid to break and fix

Key Requirements

  • Must be authorized to work in the U.S.
  • No visa sponsorship available

Work Rights

Authorized to work for any employer in the U.S.

Tailored Resume

Cover Letter