Customer Banking Specialist - Moss Vale (32 Hours/week)

Txcba

Moss Vale, ,
Part-time 32 hours per week
Customer service excellence
Financial health checks
The Retail Bank is the public face of CommBank delivering seamless banking experiences to over 10 million customers

Job Summary

  • The Retail Bank is the public face of CommBank delivering seamless banking experiences to over 10 million customers.
  • In this role you will build personal connections with customers and help them navigate banking products and services.
  • You will proactively engage customers through calls, community events, and provide holistic financial solutions.

Matching Summary

The Retail Bank is the public face of CommBank delivering seamless banking experiences to over 10 million customers.

Skills & Requirements

Must-have

  • Part-time 32 hours per week
  • Customer service excellence
  • Financial Health Checks
  • Processing personal loans and credit cards
  • Adherence to banking procedures
  • Use of in-branch technology and digital banking

Nice-to-have

  • Ability to work independently
  • Community engagement and fundraising
  • Building customer rapport
  • Collaborative team work
  • Customer feedback management

Key Requirements

  • Availability for predetermined roster
  • Experience in a busy retail banking environment
  • Ability to refer customers to specialists
  • Genuine passion for customer service

Work Rights

Not specified

Tailored Resume

Cover Letter