Technical Specialist

EML

Brisbane, Queensland, Australia
Not specified; generous discounts from over 350 re...
Fully remote
5 years experience in personal injury claims
Understanding of qld workers compensation legislation
Experience managing relationships with competing stakeholders
This role involves providing technical support and advice to Case Managers while coaching team members on workers compensation guidelines

Job Summary

  • This role involves providing technical support and advice to Case Managers while coaching team members on workers compensation guidelines.
  • The position requires reviewing policies, establishing operational improvements, and ensuring claims teams achieve key performance targets.
  • EML offers a flexible work environment with up to 3 days remote work, comprehensive learning opportunities, and generous employee benefits.

Matching Summary

This role involves providing technical support and advice to Case Managers while coaching team members on workers compensation guidelines.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • 5 years experience in personal injury claims
  • Understanding of QLD workers compensation legislation
  • Experience managing relationships with competing stakeholders
  • Strategic thinking to coach and mentor claims teams

Nice-to-have

  • Tertiary studies in Allied Health fields
  • Customer service experience in claims management
  • Excellent oral and written communication skills
  • Superior time management and presentation skills

Key Requirements

  • 5 years experience in Personal Injury claims
  • Knowledge of QLD workers compensation legislation
  • Tertiary studies in Allied Health (advantageous)

Work Rights

Not specified

Tailored Resume

Cover Letter