Customer complaint handling and feedback collection
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The job posting is for a Supervisor position at 1 REGION RESOURCE in Singapore, focusing on managing daily operations, team training, customer service optimization, target achievement, and compliance with safety standards. The role emphasizes leadership and operational efficiency to enhance customer satisfaction and business performance.
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Job Summary
The role involves supervising daily operations of both front and back of house areas to ensure cleanliness and equipment readiness.
Candidates will be responsible for managing employee schedules, conducting training, and performing performance evaluations to enhance team service quality.
Strict adherence to food safety standards and fire safety regulations is required to maintain compliant store operations.
Matching Summary
Match Score: 75
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The job posting is for a Supervisor position at 1 REGION RESOURCE in Singapore, focusing on managing daily operations, team training, customer service optimization, target achievement, and compliance with safety standards. The role emphasizes leadership and operational efficiency to enhance customer satisfaction and business performance.
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Skills & Requirements
Must-have
Daily front and back of house supervision
Employee scheduling and performance evaluation
Customer complaint handling and feedback collection
Food safety and fire safety enforcement
Operating cost control including labor and spoilage