Primarily responsible for lead generation activities in support of the company’s sales and service goals
Job Summary
Primarily responsible for lead generation activities in support of the company’s sales and service goals.
Duties include answering incoming phone calls, scheduling appointments, logging customer comments, confirming appointments, and following up with customers and departments.
The position requires regular and predictable attendance, with scheduled shifts potentially including evening hours, weekends, and holidays.
Matching Summary
Primarily responsible for lead generation activities in support of the company’s sales and service goals.
Skills & Requirements
Must-have
Answer incoming phone calls
Schedule sales or service appointments
Log customer comments
Respond to website requests
Contact internet clients via email and phone
Nice-to-have
Servant Leadership
Teamwork through Trust & Respect
Commitment to Customer Enthusiasm
Passion for Winning
Accountability at All Levels
Key Requirements
High School Diploma
Up to 3 years of experience
Previous customer service experience
Intermediate Microsoft Office knowledge
Intermediate Dealership Management System knowledge