Experience & Optimisation Consultant

VML MAP

Copenhagen, Denmark
On-site
4+ years customer insight strategy experience
Qualitative and quantitative analysis skills
Data storytelling and visualization proficiency
VML MAP is seeking an Experience & Optimisation Consultant in Copenhagen, Denmark, to drive data-driven strategies and insights for clients. The role combines analytical skills with client collaboration, focusing on optimizing customer experiences through research and storytelling

Job Summary

  • This role involves partnering with clients to define structured approaches that deliver insights and optimization opportunities driving real impact.
  • You will work as a key member of the Insight & Optimization team, balancing analytical depth with client collaboration to present executive-ready insights.
  • VML MAP is a world-leading Centre of Excellence focused on helping brands become truly customer-centric through data, personalization, and marketing technology.

Matching Summary

Match Score: 85

VML MAP is seeking an Experience & Optimisation Consultant in Copenhagen, Denmark, to drive data-driven strategies and insights for clients. The role combines analytical skills with client collaboration, focusing on optimizing customer experiences through research and storytelling.

Skills & Requirements

Must-have

  • 4+ years customer insight strategy experience
  • Qualitative and quantitative analysis skills
  • Data storytelling and visualization proficiency
  • Client-facing consulting mindset
  • Structured problem-solving capabilities

Nice-to-have

  • Experience with A/B and multivariate testing
  • Familiarity with CRM marketing and loyalty programs
  • Customer segmentation strategy expertise
  • Advanced degree in related field
  • Passion for consumer psychology

Key Requirements

  • Bachelor's degree required
  • 4+ years experience in customer insight or related field
  • Client facing agency or consultancy background preferred

Work Rights

Not specified

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