Accommodation & Venue Support Manager - Vale Hotel

Pinnacle Drinks

Aitkenvale, Australia
Base: $76,250; bonus/equity: not specified; benefi...
On-site
Manage room rates and booking channels
Guest experience management
Online reputation management
This unique dual role is designed for a guru in rooms and rates who also happens to be a master of the "behind-the-scenes" mechanics

Job Summary

  • This unique dual role is designed for a guru in rooms and rates who also happens to be a master of the "behind-the-scenes" mechanics.
  • You’ll be the smile that makes every guest feel like they’ve arrived home, and the organized mind that keeps our venue’s engine running smoothly.
  • Grow your career within ALH Hotels and the wider Endeavour Group network, with exclusive discounts and wellbeing support.

Matching Summary

This unique dual role is designed for a guru in rooms and rates who also happens to be a master of the "behind-the-scenes" mechanics.

Salary

Base: $76,250; Bonus/Equity: Not specified; Benefits: Super + Group wide discounts

Skills & Requirements

Must-have

  • Manage room rates and booking channels
  • Guest experience management
  • Online reputation management
  • Financial integrity and reconciliations
  • POS maintenance and stock control
  • Employee record and training log maintenance

Nice-to-have

  • Confidence to lead
  • Hospitality runs through your veins
  • Systems expert
  • High standards
  • Balancing administrative and high-energy tasks

Key Requirements

  • Experience in managing room rates and booking channels
  • Experience in daily reconciliations, POS maintenance, and stock control
  • Experience maintaining employee records and training logs
  • Experience with VISA obligations within ALH systems
  • Ability to identify and highlight cash or stock variances
  • Data-driven insights and administrative support experience

Work Rights

Not specified

Tailored Resume

Cover Letter