Call Center Representative

Harvey Waste & Recycling

New Bedford, MA, US
Base: $22.00 ph; bonus/equity: not specified; bene...
2 years high volume customer service experience
Microsoft word excel outlook proficiency
Excellent verbal and written communication skills
The role involves answering customer calls and processing orders for new service or changes

Job Summary

  • The role involves answering customer calls and processing orders for new service or changes.
  • Employees are expected to research billing inquiries and update account information while resolving complaints.
  • The company offers competitive compensation including a 401(K) match, healthcare, and various employee perks.

Matching Summary

The role involves answering customer calls and processing orders for new service or changes.

Salary

Base: $22.00 per hour; Bonus/Equity: Not specified; Benefits: 401(K) with match, Healthcare, Employee Stock Purchase Plan

Skills & Requirements

Must-have

  • 2 years high volume customer service experience
  • Microsoft Word Excel Outlook proficiency
  • Excellent verbal and written communication skills

Nice-to-have

  • Self-directed and empowered employee mindset
  • Commitment to driver safety and community service
  • Ability to resolve complaints effectively

Key Requirements

  • 2 years of high volume Customer Service experience

Work Rights

Not specified

Tailored Resume

Cover Letter