Housekeeping Assistant Manager

Four Seasons Hotels Ltd

Macau, , China
Base: competitive salary + wages; bonus/equity: no...
Housekeeping operations management
Team leadership and motivation
Guest room and public area inspections
The Housekeeping Assistant Manager is responsible for supporting the supervision and daily operations of the housekeeping department to ensure exceptional guest experiences

Job Summary

  • The Housekeeping Assistant Manager is responsible for supporting the supervision and daily operations of the housekeeping department to ensure exceptional guest experiences.
  • The role includes leading the housekeeping team, coordinating room readiness with other departments, and maintaining high standards of cleanliness and safety.
  • The company offers competitive salary, comprehensive benefits, excellent training and development opportunities, and complimentary accommodation and meals.

Matching Summary

The Housekeeping Assistant Manager is responsible for supporting the supervision and daily operations of the housekeeping department to ensure exceptional guest experiences.

Salary

Base: Competitive Salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including accommodation, dry cleaning, and meals

Skills & Requirements

Must-have

  • housekeeping operations management
  • team leadership and motivation
  • guest room and public area inspections
  • coordination with Front Office
  • inventory management of linen and supplies
  • compliance with hygiene and safety protocols

Nice-to-have

  • training and coaching staff
  • service recovery and guest issue resolution
  • monitoring guest satisfaction scores
  • strong communication and interpersonal skills
  • attention to detail and high service standards

Key Requirements

  • Macau ID required due to work permit restriction
  • Proficiency in Cantonese, Mandarin, and English
  • Bachelor’s degree in Hospitality Management or related field
  • Previous housekeeping management experience in luxury hospitality

Work Rights

Must hold Macau ID due to work permit restriction

Tailored Resume

Cover Letter