Tech Support Engineering Manager

KION GROUP AG

Fully remote
Technical troubleshooting skills
Experience with erp systems
Strong customer relationship management
The role involves leading a team of engineers to support material handling systems customers

Job Summary

  • The role involves leading a team of engineers to support material handling systems customers.
  • You will oversee troubleshooting and resolution of system issues while ensuring service level agreements are met.
  • The company offers career development and competitive compensation with global opportunities.

Matching Summary

The role involves leading a team of engineers to support material handling systems customers.

Skills & Requirements

Must-have

  • Technical troubleshooting skills
  • Experience with ERP systems
  • Strong customer relationship management

Nice-to-have

  • Leadership and mentoring abilities
  • Customer centric mindset
  • Conflict resolution skills

Key Requirements

  • Experience in technical support management
  • Familiarity with SAP, Oracle, Jira
  • Ability to manage external contractors

Work Rights

Not specified

Tailored Resume

Cover Letter