Customer Experience Specialist

PPD (Thermo Fisher) UK

Loughborough, United Kingdom
Hybrid
Fluent english language skills
Proven analytical skills
Strong negotiation skills
The Customer Experience Specialist is responsible for onboarding tasks and ensuring timely supplier outreach

Job Summary

  • The Customer Experience Specialist is responsible for onboarding tasks and ensuring timely supplier outreach.
  • This role acts as a liaison between the Production team and Operational functions to meet customer requirements.
  • The position requires strong analytical skills and the ability to drive corrective actions to resolve issues affecting performance.

Matching Summary

The Customer Experience Specialist is responsible for onboarding tasks and ensuring timely supplier outreach.

Skills & Requirements

Must-have

  • Fluent English language skills
  • Proven analytical skills
  • Strong negotiation skills
  • Data manipulation ability

Nice-to-have

  • Ability to multi-task
  • Sense of urgency
  • Strong internal customer service

Key Requirements

  • Proven experience in Customer Service
  • Experience in Purchasing or Supplier management

Work Rights

Not specified

Tailored Resume

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