Staff Product Manager

Intercom

Dublin, Ireland
Competitive salary; equity in fast-growing start-u...
Hybrid (expected in-office at least three days per week)
Deep customer problem understanding
Roadmap definition and communication
Collaboration with engineers and designers
Intercom is seeking a Staff Product Manager to enhance its AI-powered customer engagement solutions. The role involves leading product development, collaborating with cross-functional teams, and maintaining a strong customer focus to deliver impactful products

Job Summary

  • Intercom is seeking a Staff Product Manager to lead the future of business messaging and AI-powered customer engagement.
  • The role involves managing roadmaps, collaborating with world-class teams, and leveraging AI to accelerate product development.
  • Employees enjoy competitive salary and equity, daily lunch, comprehensive health insurance, and a hybrid work policy requiring three days in the office.

Matching Summary

Match Score: 85

Intercom is seeking a Staff Product Manager to enhance its AI-powered customer engagement solutions. The role involves leading product development, collaborating with cross-functional teams, and maintaining a strong customer focus to deliver impactful products.

Salary

Competitive salary; Equity in fast-growing start-up; Pension match up to 4%

Skills & Requirements

Must-have

  • Deep customer problem understanding
  • Roadmap definition and communication
  • Collaboration with engineers and designers
  • AI system and LLM knowledge
  • Technical fluency in modern stacks

Nice-to-have

  • Leadership and influence skills
  • Outcome-oriented mindset
  • High ownership culture fit
  • Ability to leverage AI for efficiency

Key Requirements

  • Evidence of impact and drive over years of experience
  • Ability to define complex customer problems using data
  • Skill in balancing customer needs with technical constraints

Work Rights

Not specified

Tailored Resume

Cover Letter