The Service Designer will design across the end to end experience for our International and Corporate customers, delivering key insights, identifying strategic opportunity areas and recommendations
Job Summary
The Service Designer will design across the end to end experience for our International and Corporate customers, delivering key insights, identifying strategic opportunity areas and recommendations.
This role blends service design craft with deep user research expertise to ensure solutions are desirable, viable, and feasible.
We support our people to be the healthiest and happiest versions of themselves.
Matching Summary
The Service Designer will design across the end to end experience for our International and Corporate customers, delivering key insights, identifying strategic opportunity areas and recommendations.
Skills & Requirements
Must-have
Human-Centered Design implementation
end-to-end service design
customer journey mapping
design research expertise
stakeholder management and influence
Nice-to-have
advocating for customer-centric culture
driving positive behaviour change
collaborative co-creation
designing for health prevention
Key Requirements
Up to 5 years enterprise experience
Tertiary qualification in relevant discipline or extensive experience
Experience in digital, strategic design & innovation agency