Senior Customer Success Manager

unioncr.uk

Tokyo, Japan
Fully remote
5+ years in customer-facing role
Experience in consulting or account management
Business-level japanese communication
The role involves coordinating customer relationships and ensuring their success with Workday products

Job Summary

  • The role involves coordinating customer relationships and ensuring their success with Workday products.
  • You will act as a liaison between product management and customers, driving value creation.
  • This position offers autonomy and the opportunity to work in a global environment with a focus on AI integration.

Matching Summary

The role involves coordinating customer relationships and ensuring their success with Workday products.

Skills & Requirements

Must-have

  • 5+ years in customer-facing role
  • experience in consulting or account management
  • business-level Japanese communication

Nice-to-have

  • experience in SaaS environment
  • strong relationship building skills
  • excellent communication skills

Key Requirements

  • 1+ years project management experience
  • experience with Workday HCM, Payroll, or Financials

Work Rights

Not specified

Tailored Resume

Cover Letter