Associate Director, Crm Field Enablement And Change Management

Johnson & Johnson MedTech

Titusville, New Jersey, United States
Base: $137,000 to $237,750 usd; bonus/equity: not ...
Hybrid (3 days in-office, 2 days remote)
Crm field enablement
Change management strategy
User interface design
Johnson & Johnson MedTech is seeking an Associate Director for CRM Field Enablement and Change Management in Titusville, NJ. This role focuses on optimizing the integration of CRM solutions and enhancing user experience within the field, requiring extensive experience in the pharmaceutical industry and CRM systems

Job Summary

  • This position will play a key role to optimize the integration of our next generation CRM solution across various other field enablement platforms, focusing on the holistic experience of the field user.
  • Responsibilities include leading design and delivery of integrated user interfaces, setting product roadmaps, and partnering with training teams to support end-user change management.
  • The role requires experience with CRM systems, gathering user requirements, designing training and change management, and influencing in a large, matrixed organization.

Matching Summary

Match Score: 85

Johnson & Johnson MedTech is seeking an Associate Director for CRM Field Enablement and Change Management in Titusville, NJ. This role focuses on optimizing the integration of CRM solutions and enhancing user experience within the field, requiring extensive experience in the pharmaceutical industry and CRM systems.

Salary

Base: $137,000 to $237,750 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability, pension, 401(k), long-term incentive program, vacation, sick time, holidays, personal time, parental leave, condolence leave, caregiver leave, volunteer leave, military spouse time-off

Skills & Requirements

Must-have

  • CRM field enablement
  • change management strategy
  • user interface design
  • product roadmap development
  • AI-driven automation opportunities

Nice-to-have

  • holistic user experience
  • AI use case translation
  • end-to-end customer journeys
  • behavior change championing

Key Requirements

  • BS Degree required
  • 8+ years workforce experience
  • 5 years pharmaceutical industry experience
  • Experience with CRM systems
  • Experience designing and delivering training and change management

Work Rights

Not specified

Tailored Resume

Cover Letter