SailPoint Technologies Inc. is seeking a Renewal Support Analyst in Pune, India, to assist the Renewals team with administrative tasks related to the renewal cycle. The ideal candidate should possess strong analytical skills, attention to detail, and proficiency in Microsoft Excel, alongside experience in a SaaS environment
Job Summary
This role will play a critical part in supporting our Renewal Managers by managing the administrative and operational components of the renewal cycle.
The ideal candidate has strong analytical skills, is proficient in Excel, and can thrive in a fast-paced, global environment.
Our Pune team works under a hybrid model enjoying the office 3 days a week (unless otherwise specified).
Matching Summary
Match Score: 85
SailPoint Technologies Inc. is seeking a Renewal Support Analyst in Pune, India, to assist the Renewals team with administrative tasks related to the renewal cycle. The ideal candidate should possess strong analytical skills, attention to detail, and proficiency in Microsoft Excel, alongside experience in a SaaS environment.
Skills & Requirements
Must-have
validate customer entitlements
gather contractual documentation
build baseline quotes
develop renewal spreadsheets
Microsoft Excel proficiency
SaaS or cloud environment experience
Nice-to-have
detail-oriented and process-driven
thrive in a fast-paced global environment
work with global teams or stakeholders
contribute to scale and process improvements
Key Requirements
3+ years of experience in renewals operations, renewals support, or a similar administrative role
Bachelor’s degree or equivalent comparable experience
Experience working with CRM and CPQ tools
Familiarity with SaaS contracts, subscription models, and revenue recognition principles
Prior experience supporting Renewal Managers or Customer Success functions