Operational Support Analyst

University of Arkansas System

Little Rock, Arkansas, US
$25ph; not specified; not specified
Workday operational support
Duplicate record resolution
Ticket review and research
This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records and ticket support

Job Summary

  • This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records and ticket support.
  • The role involves supporting operational and hygiene tasks such as customer changes, org studio, and unassigned tasks, reporting to the Manager of Operations Support.
  • This is a part-time, temporary position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records and ticket support.

Salary

$25/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • Workday Operational Support
  • Duplicate record resolution
  • Ticket review and research
  • Campus-focused reports
  • Customer changes and org studio

Nice-to-have

  • Excellent written and verbal communication
  • Creative thinking with accuracy
  • Independent remote work management

Key Requirements

  • 30 hours undergrad degree work
  • 1 year related experience
  • Bachelor's degree equivalent
  • Experience managing technical requirements
  • Experience with large data volumes

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter