Associate Director Of Events & Guest Services

University of Arkansas

Fayetteville, AR, USA
Base: $67,909; bonus/equity: not specified; benefi...
Bachelor's degree in hospitality or related field
Four years experience in event management
Two years experience with ems or mazévo systems
The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role oversees budget, billing, and a large service team while ensuring exceptional service delivery across reservations and event coordination.
  • The University offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability insurance, tuition waivers, retirement contributions

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years experience in event management
  • Two years experience with EMS or Mazévo systems
  • Two years staff supervision experience
  • Knowledge of risk management and emergency protocols

Nice-to-have

  • Master's degree in higher education or project management
  • Experience in university student union settings
  • Hands-on AV and production services knowledge
  • Strong written and verbal communication skills
  • Ability to work nights and weekends as needed

Key Requirements

  • Bachelor's degree required
  • 4+ years progressive event management experience
  • 2+ years experience with event reservation systems
  • 2+ years staff supervision experience
  • Proof of legal authority to work in the US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter