Xfinity Retail Service Associate

The Comcast Nbcuniversal Foundation Inc

Boulder, CO, United States
Base pyy: $19.31; bonus/equity: commission/bonus e...
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Mobile activation and setup
Device troubleshooting and repair
Customer education on products
** The Xfinity Retail Service Associate position at Comcast involves providing exceptional customer service and technical support in-store, focusing on mobile activations and troubleshooting. Ideal candidates will possess strong communication skills and a passion for technology, contributing to a collaborative team environment. **

Job Summary

  • Support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Serve as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Comcast provides best-in-class Benefits to eligible employees, connecting you to the support you need when it matters most.

Matching Summary

Match Score: 75

** The Xfinity Retail Service Associate position at Comcast involves providing exceptional customer service and technical support in-store, focusing on mobile activations and troubleshooting. Ideal candidates will possess strong communication skills and a passion for technology, contributing to a collaborative team environment. **

Salary

Base Pay: $19.31; Bonus/Equity: Commission/Bonus eligible; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activation and setup
  • Device troubleshooting and repair
  • Customer education on products
  • Accessory sales and upsell
  • Store operational readiness

Nice-to-have

  • White-glove customer experience
  • Enthusiasm for technology
  • Teamwork and collaboration
  • Promote digital options

Key Requirements

  • 0-2 Years of relevant work experience
  • High School Diploma / GED

Work Rights

Not specified

Tailored Resume

Cover Letter