Customer Care Assistant Parttime

Vandemoortele NV

Belgium
On-site
Accurate order processing
Customer requirement fulfillment
Issue resolution with stakeholders
As part of the customer service team for Export, you'll play a vital role in ensuring smooth and efficient order handling from start to finish

Job Summary

  • As part of the customer service team for Export, you'll play a vital role in ensuring smooth and efficient order handling from start to finish.
  • You will keep the customer and respective sales responsible informed and create credit notes when needed, based on signed delivery notes.
  • You will join our big little family: Our associates are the beating heart of our company – they bring the flavour to our organisation.

Matching Summary

As part of the customer service team for Export, you'll play a vital role in ensuring smooth and efficient order handling from start to finish.

Skills & Requirements

Must-have

  • Accurate order processing
  • Customer requirement fulfillment
  • Issue resolution with stakeholders
  • Delivery progress follow-up
  • Customer communication and relationship building
  • Complaint registration and resolution
  • Pro forma invoice and prepayment follow-up
  • Product sample dispatch
  • Network issue prevention
  • SAP price change implementation
  • Master data management
  • Customer platform updates

Nice-to-have

  • Share taste for life
  • Value as a person
  • Support professional journey
  • Big little family culture
  • Flexible working hours
  • Work from home opportunity
  • Sports and wellbeing activities
  • Internal mobility opportunities
  • Passionate food enthusiasts
  • Easy to reach HQ
  • Bike lease program

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Part-time (50%) availability
  • Customer-oriented mindset
  • Stability in complex situations
  • Solution-oriented approach
  • Proactive anticipation of customer requests
  • Fluent Dutch and English
  • Basic French knowledge
  • Proficient in IT applications (Outlook, PowerPoint, Excel, Word)
  • Accurate and administratively strong

Work Rights

Not specified

Tailored Resume

Cover Letter