Service Operations Engineer

Philips UK

Bangalore, India
Service delivery process translation
Operational structure design
Service lifecycle alignment
The Service Operations Engineer will be part of the MR New Services Development team, responsible for developing, launching, and maintaining the services proposition portfolio

Job Summary

  • The Service Operations Engineer will be part of the MR New Services Development team, responsible for developing, launching, and maintaining the services proposition portfolio.
  • This role focuses on translating service blueprints into scalable, efficient service delivery processes aligned with the entire service lifecycle.
  • The incumbent will act as the Single Point of Contact (SPOC) for the region, ensuring seamless end-to-end activation for Maintenance and Digital Insights services.

Matching Summary

The Service Operations Engineer will be part of the MR New Services Development team, responsible for developing, launching, and maintaining the services proposition portfolio.

Skills & Requirements

Must-have

  • Service delivery process translation
  • Operational structure design
  • Service lifecycle alignment
  • LEAN methodologies application
  • Cross-functional collaboration
  • Single Point of Contact (SPOC) for region

Nice-to-have

  • Continuous improvement focus
  • Problem-solving skills
  • Change management drive
  • Stakeholder management excellence

Key Requirements

  • Minimum 5+ years experience
  • Service delivery operations experience
  • Service engineering experience
  • Service innovation experience
  • Complex technical environments experience
  • M2O, O2C, R2R process understanding
  • Regulatory requirements familiarity
  • LEAN methodologies background

Work Rights

Not specified

Tailored Resume

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