Sevice Delivery Manager - Applications & Azure-SK

TOSS-EX PR PTE. LTD.

Singapore
Not specified
10+ years experience
Microsoft azure expertise
Itil certification mandatory
TOSS-EX PR PTE. LTD. is seeking a seasoned Service Delivery Manager to oversee application services and Azure cloud platforms, ensuring optimal performance and service delivery for critical business systems. The ideal candidate will have extensive experience in service delivery management, strong communication skills, and a solid background in Microsoft Azure and ITIL processes

Job Summary

  • This role requires a seasoned leader to take end-to-end ownership of application services and Azure cloud platforms ensuring stability and performance.
  • The successful candidate will lead major incident management, drive root cause analysis, and coordinate across application, cloud, infrastructure, and vendor teams.
  • Key responsibilities include governing change management processes, managing L1/L2/L3 support models, and acting as the primary point of contact for business stakeholders.

Matching Summary

Match Score: 85

TOSS-EX PR PTE. LTD. is seeking a seasoned Service Delivery Manager to oversee application services and Azure cloud platforms, ensuring optimal performance and service delivery for critical business systems. The ideal candidate will have extensive experience in service delivery management, strong communication skills, and a solid background in Microsoft Azure and ITIL processes.

Skills & Requirements

Must-have

  • 10+ years experience
  • Microsoft Azure expertise
  • ITIL certification mandatory
  • Incident problem change management
  • Stakeholder communication skills

Nice-to-have

  • Azure certification preferred
  • Enterprise scale environment experience
  • Managed services background
  • Application architecture knowledge
  • Vendor management capability

Key Requirements

  • Minimum 10 years of professional experience
  • Mandatory ITIL certification
  • Strong Microsoft Azure hands-on understanding
  • Experience managing support teams and vendors

Work Rights

Not specified

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