Senior Officer, Medical Service

AIA Group

Hong Kong, Hong Kong
Assess and settle group health insurance claims
Process all group health insurance claims documents
Handle enquires from internal & external customers
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make

Job Summary

  • We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make.
  • Assess and settle group health insurance claims arising from policies in force and make recommendations on policies and guidelines.
  • Handle ad-hoc duties as assigned by superior(s) and backup other teams in reaching Company’s services standard.

Matching Summary

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make.

Skills & Requirements

Must-have

  • Assess and settle group health insurance claims
  • Process all group health insurance claims documents
  • Handle enquires from internal & external customers
  • Identify and investigate suspicious / fraudulent claims
  • Good command of both written and spoken English and Chinese

Nice-to-have

  • Believe in empowering every one of our people
  • Customer-oriented and flexible
  • Work under pressure in a fast paced environment

Key Requirements

  • Minimum 5 years relevant experience
  • Diploma holder or above
  • Professional qualification in FLMI, FLHC, etc. will be an advantage
  • Familiar with operation of medical claims and healthcare network providers

Work Rights

Not specified

Tailored Resume

Cover Letter