Sales & Crm Business Analyst

Otis Elevator Co.

Remote City, CT, USA
$116,000 - $174,000; not specified; not specified ...
Fully remote
Service sales customer relationship management (crm) platform
Translate stakeholder visions into actionable features
Document detailed design requirements
The Sales & CRM Business Analyst plays a key role on the design team, partnering closely with business stakeholders and solution architects to deliver high‑value features for internal sales, marketing, and billing teams

Job Summary

  • The Sales & CRM Business Analyst plays a key role on the design team, partnering closely with business stakeholders and solution architects to deliver high‑value features for internal sales, marketing, and billing teams.
  • This position is responsible for translating stakeholder visions into actionable, well‑defined features, documenting detailed design requirements, and effectively transitioning work items to development teams for execution.
  • We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.

Matching Summary

The Sales & CRM Business Analyst plays a key role on the design team, partnering closely with business stakeholders and solution architects to deliver high‑value features for internal sales, marketing, and billing teams.

Salary

$116,000 - $174,000; Not specified; Not specified

Skills & Requirements

Must-have

  • Service Sales Customer Relationship Management (CRM) platform
  • translate stakeholder visions into actionable features
  • document detailed design requirements
  • transition work items to development teams
  • Agile software development methodologies
  • Microsoft Dynamics 365 (Sales module)

Nice-to-have

  • international, talent driven company
  • grow in business and technical skillsets
  • evolve business process and technical solutions
  • cross-functional, multi-geography workshops
  • balance strategic and tactical thinking

Key Requirements

  • Bachelor’s degree in Computer Science or related field preferred
  • 2+ years of IT experience
  • Experience leading business process improvements
  • Experience preparing and delivering product demonstrations
  • Proven ability to facilitate cross-functional, multi-geography workshops
  • Authorization to work in the U.S. without sponsorship

Work Rights

Authorization to work in the U.S. without sponsorship

Tailored Resume

Cover Letter