Within the commercial team, you will be responsible for managing customer commercial relations by phone
Job Summary
Within the commercial team, you will be responsible for managing customer commercial relations by phone.
You will manage order taking by phone and customer order registration.
You will ensure product availability and respect of delivery times, as well as administrative follow-up of clients (after-sales service, returns, exchanges).
Matching Summary
Within the commercial team, you will be responsible for managing customer commercial relations by phone.
Skills & Requirements
Must-have
Manage customer commercial relations
Handle phone order taking
Ensure product availability and delivery times
Maintain close relations with Sales Representatives
Nice-to-have
Dynamic and autonomous
Excellent customer service skills
Comfortable on the phone
Key Requirements
Bac +2 or equivalent administrative and commercial background