Identify issues attributing to account delinquency
Collection Leader is responsible for overseeing and managing the collections department, review open accounts, identify issues attributing to account delinquency and discuss them with the line business manager
Job Summary
Collection Leader is responsible for overseeing and managing the collections department, review open accounts, identify issues attributing to account delinquency and discuss them with the line business manager.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
Enjoy benefits that take care of what matters At AIG, our people are our greatest asset.
Matching Summary
Collection Leader is responsible for overseeing and managing the collections department, review open accounts, identify issues attributing to account delinquency and discuss them with the line business manager.
Skills & Requirements
Must-have
overseeing and managing collections department
review open accounts
identify issues attributing to account delinquency
oversee local Mexico Collections team
preparing monthly KPIs on payment collections
developing and implementing strategies
monitoring performance of collections team
Nice-to-have
strong customer service skills
client relationship building skills
committed, organized and analytical
excellent communication and negotiation
efficient time management
persistent, proactive and engagement
excellent interpersonal skill
strong problem-solving skills
willing and able to adapt to change
ability to perform multiple tasks
work under pressure
Key Requirements
Minimum 5 years experience as Coordinator
Good knowledge in Collections Processes, Finance and Accounting
English level knowledge: advanced
General understanding of accounts receivable and billing processing