Risk Operations Associate

Stripe

Bengaluru, India
On-site
Investigate and action escalations
Risk user experience reviews
Identify risk factors and trends
Stripe is seeking a Risk Operations Associate for their Bengaluru office to enhance user experience and handle risk-related escalations. The ideal candidate should have a background in risk, compliance, or customer-facing operations and possess strong analytical and communication skills

Job Summary

  • Stripe is launching Stripe Delivery Centers, a new global team to design, implement, and grow Stripe’s operations for the next decade.
  • Responsibilities include investigating and triaging escalations, owning operational processes like risk user experience reviews, and identifying risk factors and trends.
  • The role requires 2+ years of experience in a customer-facing role related to operations, compliance, risk, or trust & safety, with strong analytical and problem-solving skills.

Matching Summary

Match Score: 85

Stripe is seeking a Risk Operations Associate for their Bengaluru office to enhance user experience and handle risk-related escalations. The ideal candidate should have a background in risk, compliance, or customer-facing operations and possess strong analytical and communication skills.

Skills & Requirements

Must-have

  • Investigate and action escalations
  • Risk user experience reviews
  • Identify risk factors and trends
  • Utilize analytics to optimize strategies
  • Cross-functional stakeholder communication
  • Risk analysis and investigations

Nice-to-have

  • Passion for solving user issues
  • Drive process improvement
  • Challenging scaled problems
  • Naturally curious
  • Strong desire to challenge status quo
  • Deep empathy for entrepreneurs

Key Requirements

  • 2+ years of experience in user experience projects
  • Experience establishing and improving operational processes
  • Experience with complex and sensitive user-facing issues
  • Experience in SQL/Redshift
  • Project/Program Management experience
  • Excellent English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter