Customer Relationship Representative

Porsche Novi

Novi, MI, United States
Customer service professional
Drive to perform and excel
Constant improvement mindset
Lead CR process management at assigned stores by observing, installing, and training approved processes

Job Summary

  • Lead CR process management at assigned stores by observing, installing, and training approved processes.
  • Call sales customers to follow up on their experience and satisfaction with their vehicle.
  • Listen to incoming calls and coach team members on improving their customer communication skills.

Matching Summary

Lead CR process management at assigned stores by observing, installing, and training approved processes.

Skills & Requirements

Must-have

  • Customer service professional
  • Drive to perform and excel
  • Constant improvement mindset
  • Automotive retail environment
  • Team environment

Nice-to-have

  • Honest, simpler buying experience
  • Positive team environment

Key Requirements

  • Excellent time management skills
  • Available on Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter