Client Onboard Analyst 2

Publix Serving (Civica)

Pune, Maharashtra, India
**
Customer interaction and documentation
Timely and accurate account opening
Superior customer service delivery
** The Client Onboard Analyst 2 position at Publix Serving (Civica) in Pune, India, seeks an experienced professional to manage customer account opening and maintenance processes while ensuring high-quality service and compliance with internal policies. The role requires strong interpersonal skills, attention to detail, and proficiency in Microsoft Office applications, along with 5-7 years of relevant experience. **

Job Summary

  • Responsible for customer interaction, documentation issuance, review and system setups, focusing on timely and accurate delivery of all account opening functions.
  • Performs day-to-day management of account opening and maintenance processing, ensuring high-quality service to customers and internal partners.
  • Establishes and maintains close working relationships with clients and within the team to facilitate efficient and professional communication of issues and needs.

Matching Summary

Match Score: 75

** The Client Onboard Analyst 2 position at Publix Serving (Civica) in Pune, India, seeks an experienced professional to manage customer account opening and maintenance processes while ensuring high-quality service and compliance with internal policies. The role requires strong interpersonal skills, attention to detail, and proficiency in Microsoft Office applications, along with 5-7 years of relevant experience. **

Skills & Requirements

Must-have

  • Customer interaction and documentation
  • Timely and accurate account opening
  • Superior customer service delivery
  • Process management and issue resolution
  • Compliance with regulations and policies

Nice-to-have

  • Pro-active team player
  • Exceptional communication skills
  • Willingness to go the extra mile
  • Innovative solutions for clients

Key Requirements

  • 5-7 years experience in Documentation review
  • 5-7 years experience in Account Maintenance
  • Bachelor's/University degree or equivalent experience
  • Proficient in Microsoft Office Applications
  • Proficient knowledge of English

Work Rights

Not specified

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