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The Client Onboard Analyst 2 position at Publix Serving (Civica) in Pune, India, seeks an experienced professional to manage customer account opening and maintenance processes while ensuring high-quality service and compliance with internal policies. The role requires strong interpersonal skills, attention to detail, and proficiency in Microsoft Office applications, along with 5-7 years of relevant experience.
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Job Summary
Responsible for customer interaction, documentation issuance, review and system setups, focusing on timely and accurate delivery of all account opening functions.
Performs day-to-day management of account opening and maintenance processing, ensuring high-quality service to customers and internal partners.
Establishes and maintains close working relationships with clients and within the team to facilitate efficient and professional communication of issues and needs.
Matching Summary
Match Score: 75
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The Client Onboard Analyst 2 position at Publix Serving (Civica) in Pune, India, seeks an experienced professional to manage customer account opening and maintenance processes while ensuring high-quality service and compliance with internal policies. The role requires strong interpersonal skills, attention to detail, and proficiency in Microsoft Office applications, along with 5-7 years of relevant experience.
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Skills & Requirements
Must-have
Customer interaction and documentation
Timely and accurate account opening
Superior customer service delivery
Process management and issue resolution
Compliance with regulations and policies
Nice-to-have
Pro-active team player
Exceptional communication skills
Willingness to go the extra mile
Innovative solutions for clients
Key Requirements
5-7 years experience in Documentation review
5-7 years experience in Account Maintenance
Bachelor's/University degree or equivalent experience