Not specified (assumed on-site or hybrid based on role requirements).
Level 2/3 technical support
Windows macos ios android device management
Microsoft 365 active directory azure ad administration
RAH TECH PTE. LTD. is seeking an IT EUC Engineer (L2/L3) to provide end-to-end EUC engineering and operational support, including network troubleshooting, within a managed services environment in Singapore. The ideal candidate should have 3-5 years of relevant experience and strong technical skills in Windows OS, Active Directory, and networking fundamentals
Job Summary
This role provides end-to-end EUC engineering and operational support including critical incident handling and root cause analysis.
The engineer is responsible for managing diverse end-user devices across Windows, macOS, iOS, and Android platforms using modern deployment tools.
Key duties include supporting network infrastructure, performing Move Add Change activities, and ensuring adherence to strict service level agreements.
Matching Summary
Match Score: 85
RAH TECH PTE. LTD. is seeking an IT EUC Engineer (L2/L3) to provide end-to-end EUC engineering and operational support, including network troubleshooting, within a managed services environment in Singapore. The ideal candidate should have 3-5 years of relevant experience and strong technical skills in Windows OS, Active Directory, and networking fundamentals.
Skills & Requirements
Must-have
Level 2/3 technical support
Windows macOS iOS Android device management
Microsoft 365 Active Directory Azure AD administration
LAN WAN Wi-Fi VPN firewall troubleshooting
Intune endpoint management tools
Incident problem change process management
IT asset lifecycle management
Nice-to-have
Cisco Fortinet Aruba network devices experience
Backup solutions and monitoring tools familiarity
Strong documentation and SOP development skills
Vendor coordination and escalation management
Technology planning and improvement initiatives
Key Requirements
Diploma or Degree in IT or Computer Science
3-5 years of EUC/Desktop Engineering experience
Experience in managed services or enterprise environments
Working knowledge of TCP/IP DNS DHCP VLAN VPN
Familiarity with ITIL processes for Incident and Problem Management