Catering And Convention Service Manager - Full Time (planet Hollywood Lv)
Caesars Entertainment Main
Las Vegas, NV, United States
Manage group contracts and events
Coordinate with hotel departments
Customer relationship management
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun
Job Summary
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun.
This role is responsible for the overall success of assigned conventions by managing, coordinating, and executing group contracts while maintaining superior relationships with customers and support departments.
The company fosters a family-style service approach that prioritizes warmth, connection, and personalized attention to both guests and colleagues.
Matching Summary
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun.
Skills & Requirements
Must-have
Manage group contracts and events
Coordinate with hotel departments
Customer relationship management
Food and beverage service management
Use of hotel operating systems
Nice-to-have
Promote preferred vendor services
Drive incremental revenue
Foster team collaboration
Maintain guest satisfaction scores
Knowledge of hotel policies and codes
Key Requirements
Minimum two years college courses in business or communications
Bachelor’s degree preferred in Hotel Management or related fields
At least one year supervisory experience in hospitality guest contact
Proficiency with Microsoft Office and hotel systems like Delphi