Overnight Crisis Support Specialist

Boys Town

Omaha, NE, United States
Base: $17.50–$18.50ph; bonus/equity: shift differe...
Fully remote
Crisis counseling via phone, text, chat
De-escalation and problem-solving
Documentation and confidentiality
As a Crisis Counselor at Boys Town, you’ll be a lifeline for individuals in crisis—offering calm, compassionate, and solution-focused support via phone, text, or chat

Job Summary

  • As a Crisis Counselor at Boys Town, you’ll be a lifeline for individuals in crisis—offering calm, compassionate, and solution-focused support via phone, text, or chat.
  • Benefits You’ll Enjoy include Medical, Dental, and Vision Insurance, 401(k) Retirement Plan with 100% Employer Match, and Paid Vacation, Sick Time, and Paid Holidays.
  • Boys Town has been changing the way America cares for children and families since 1917, offering a meaningful career with opportunities for growth and making a positive impact.

Matching Summary

As a Crisis Counselor at Boys Town, you’ll be a lifeline for individuals in crisis—offering calm, compassionate, and solution-focused support via phone, text, or chat.

Salary

Base: $17.50–$18.50/hr; Bonus/Equity: shift differential if applicable; Benefits: Medical, Dental, Vision, 401(k) match, PTO, Tuition Assistance, EAP, Life Insurance, LTD

Skills & Requirements

Must-have

  • Crisis counseling via phone, text, chat
  • De-escalation and problem-solving
  • Documentation and confidentiality
  • Sedentary office work
  • Weekend availability required

Nice-to-have

  • Compassionate and solution-focused
  • Cultivating a culture of belonging
  • Making a real difference

Key Requirements

  • High school diploma or equivalent
  • At least 21 years old
  • Computer literate

Work Rights

Not specified

Tailored Resume

Cover Letter