Insurance Solutions Specialist

Insignia Financial Ltd

Melbourne, VIC, Australia
On-site
End-to-end insurance and family law processes
Superannuation transactions processing
Liaise with members and stakeholders
Deliver specialised, end-to-end support across insurance, family law and financial hardship matters, managing a portfolio of complex cases during critical life moments for members

Job Summary

  • Deliver specialised, end-to-end support across insurance, family law and financial hardship matters, managing a portfolio of complex cases during critical life moments for members.
  • Liaise empathetically and professionally with members, insurers, lawyers and beneficiaries to progress and resolve cases.
  • Contribute to continuous improvement and share knowledge across the team.

Matching Summary

Deliver specialised, end-to-end support across insurance, family law and financial hardship matters, managing a portfolio of complex cases during critical life moments for members.

Skills & Requirements

Must-have

  • end-to-end insurance and family law processes
  • superannuation transactions processing
  • liaise with members and stakeholders
  • support vulnerable members
  • risk and compliance issue identification

Nice-to-have

  • empathetic and professional communication
  • attention to detail
  • proactive and collaborative approach
  • continuous improvement focus

Key Requirements

  • Proven experience in superannuation, insurance or financial services
  • Sound knowledge of superannuation legislation
  • Understanding of insurance cover types
  • Foundational understanding of family law
  • Evidence of eligibility to work in Australia

Work Rights

Evidence of eligibility to work in Australia required

Tailored Resume

Cover Letter