Guest Experience Leader

HANBAOBAO PTE. LTD.

Singapore, Singapore
People-first attitude required
Strong communication skills needed
Proactive customer concern resolution
The role serves as the Hospitality Expert/Lead responsible for delivering exceptional in-store Feel Good experiences

Job Summary

  • The role serves as the Hospitality Expert/Lead responsible for delivering exceptional in-store Feel Good experiences.
  • Candidates must implement Service Centric and Family Marketing initiatives while exceeding guest expectations.
  • The position requires a proactive approach to resolving customer concerns and working flexible shift hours including weekends.

Matching Summary

Match Score: 85

The role serves as the Hospitality Expert/Lead responsible for delivering exceptional in-store Feel Good experiences.

Skills & Requirements

Must-have

  • People-first attitude required
  • Strong communication skills needed
  • Proactive customer concern resolution

Nice-to-have

  • Confident and friendly demeanor
  • Desire to connect with guests
  • Passion for creating memorable experiences

Key Requirements

  • Open to working shift hours
  • Availability for weekends and public holidays

Work Rights

Not specified

Tailored Resume

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