Up to £28,100 pro rata; not specified; not specifi...
Onsite
Professional reception and back office service
High standard of customer service
Efficient handling of complaints and queries
Provide a professional reception and back office service for the clinic, managing client and internal queries in an efficient and timely manner
Job Summary
Provide a professional reception and back office service for the clinic, managing client and internal queries in an efficient and timely manner.
The successful candidates will become competent with our latest patient concierge service, which enables patients to book in at Nuffield Health hospitals directly.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind.
Matching Summary
Provide a professional reception and back office service for the clinic, managing client and internal queries in an efficient and timely manner.
Salary
Up to £28,100 Pro Rata; Not specified; Not specified
Skills & Requirements
Must-have
Professional reception and back office service
High standard of customer service
Efficient handling of complaints and queries
Adhere to data protection principles
Input client data accurately
Nice-to-have
Champion the Nuffield Health brand
Self-motivated and work on own initiative
Well-presented and professional appearance
High level of interpersonal skills
Key Requirements
NVQ Level 2 in Business and Administration or equivalent
GCSE English and Maths or equivalent
Educated to A-level or equivalent
Good IT and Key Board Skills
Experience of working in a customer facing environment