Analyst - Shared Services Platform

Probe Group

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Client support and service delivery
Reporting, governance, and pmo support
Project execution and post-go-live support
** Probe Group is seeking an Analyst for their Shared Services Platform, designed for early-career professionals interested in client interaction and foundational consulting skills. The role involves providing client support, engaging in project work, and offers pathways into Salesforce, Data & Analytics, or Intelligent Automation careers. **

Job Summary

  • The Shared Services Platform (SSP) operates as a centralized function supporting Managed Services, Project Delivery, and PMO activities, offering a structured career path into Salesforce, Data & Analytics, or Intelligent Automation.
  • Analysts will provide day-to-day client support, gain exposure to delivery governance and project work, and have opportunities for secondment into client-facing delivery engagements.
  • Probe Group is a global business focused on combining human expertise with technology, fostering an inclusive culture that embraces diversity and individual growth.

Matching Summary

Match Score: 75

** Probe Group is seeking an Analyst for their Shared Services Platform, designed for early-career professionals interested in client interaction and foundational consulting skills. The role involves providing client support, engaging in project work, and offers pathways into Salesforce, Data & Analytics, or Intelligent Automation careers. **

Skills & Requirements

Must-have

  • Client support and service delivery
  • Reporting, governance, and PMO support
  • Project execution and post-go-live support
  • Data & Analytics, Salesforce, or Intelligent Automation
  • Strong written and verbal communication

Nice-to-have

  • Proactive problem-solving mindset
  • Willingness to learn and adapt
  • Client-facing meeting participation
  • Building foundational consulting skills

Key Requirements

  • Bachelor’s degree in relevant field or equivalent experience
  • Foundation in SQL for data querying
  • Experience with Excel (power query, pivot tables)
  • Basic understanding of IT service management tools
  • Tertiary qualification in IT, Business, or related discipline

Work Rights

Not specified

Tailored Resume

Cover Letter