Desktop Services Engineer

IG Group

London, United Kingdom
3d onsite
Windows and macos desktop support
Active directory administration
Microsoft 365 environment support
The Desktop Services Team is responsible for delivering a reliable, secure, and high-quality end-user computing experience across the business

Job Summary

  • The Desktop Services Team is responsible for delivering a reliable, secure, and high-quality end-user computing experience across the business.
  • As a Desktop Services Engineer, you are a front line ambassador for IT, ensuring colleagues receive timely, high-quality support and that issues are resolved efficiently and professionally.
  • We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success.

Matching Summary

The Desktop Services Team is responsible for delivering a reliable, secure, and high-quality end-user computing experience across the business.

Skills & Requirements

Must-have

  • Windows and macOS desktop support
  • Active Directory administration
  • Microsoft 365 environment support
  • Collaboration and AV tools support
  • IT Service Management platforms

Nice-to-have

  • Supporting a mobile workforce
  • Endpoint security and remote access
  • Interest in technology
  • Proactive problem-solving mindset

Key Requirements

  • Hands on Active Directory administration experience
  • Experience supporting Windows and MacOS
  • Experience supporting users in Microsoft 365
  • Experience supporting collaboration and AV tools
  • Familiarity with endpoint management tools
  • Experience with IT service management platforms
  • Excellent communication skills
  • Strong customer service mindset

Work Rights

Not specified

Tailored Resume

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