Customer Support

DH Pace Company

Olathe, KS, US
Competitive compensation; annual performance evalu...
On-site
High school diploma or equivalent
Previous customer service experience
Proficiency in microsoft office suite
DH Pace Company is seeking a full-time Customer Support Representative for their Olathe, KS location. The ideal candidate should have a strong customer service background, excellent communication skills, and be proficient in Microsoft Office and CRM software

Job Summary

  • The role involves scheduling accurate service tickets for residential and commercial customers while promoting products and services.
  • Employees must coordinate with dispatch teams, handle customer concerns, and maintain records in the ERP system.
  • The company offers comprehensive benefits including medical, dental, vision, paid time off, and a 401k match starting on day one.

Matching Summary

Match Score: 85

DH Pace Company is seeking a full-time Customer Support Representative for their Olathe, KS location. The ideal candidate should have a strong customer service background, excellent communication skills, and be proficient in Microsoft Office and CRM software.

Salary

Competitive compensation; Annual performance evaluations; Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Previous customer service experience
  • Proficiency in Microsoft Office Suite
  • CRM software proficiency
  • Strong verbal and written communication

Nice-to-have

  • Problem-solving skills
  • Ability to work independently
  • Team collaboration mindset
  • Flexibility to adapt priorities
  • Process improvement initiative

Key Requirements

  • High school diploma or equivalent
  • Previous customer service experience
  • Microsoft Office Suite proficiency
  • CRM software knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter